Payment and Delivery Information

Payment and Delivery Information

Payment Methods:
As Mono Kristal R&D Consulting Information Technologies Industry and Trade Ltd. Co., we offer our customers secure and easy payment options. For purchases made through our website, we accept the following payment methods:

  • Credit Card (Visa, MasterCard, etc.)
  • Bank Transfer/EFT: If you prefer to pay via bank transfer, you can use the following bank details:
  • Bank Name: Türkiye Ekonomi Bankası
  • IBAN: TR56 0003 2000 0000 0122 8207 98
  • Account Holder: Mono Kristal Arge Dan. Bil. San. Tic. Ltd. Şti.
  • You can make your payments securely. All payment transactions are protected by SSL encryption.

Delivery Information:
Your orders will be processed as soon as your payment is confirmed. Our delivery process is as follows:

  • Delivery Time: Orders are usually shipped within 3-7 business days. However, this period may vary depending on demand.
  • Delivery Method: We work with contracted courier companies across Turkey. Your order will be delivered by the courier company you choose.
  • Delivery Address: When placing your order, please ensure that your delivery address is complete and accurate. We are not responsible for delivery issues caused by incorrect address information.
  • Return and Exchange Policy: We aim to provide the highest quality service to our customers. If you experience any issues after receiving your product, you may return or exchange it within 14 days. Please contact us for return and exchange procedures.

Contact Information:

  • Address: İvedik Osb. 1470 Sk. No. 26, Yenimahalle / ANKARA
  • Phone: +90 (312) 350 4714
  • Email: [email protected]
  • MERSIS No: 0622-0636-5000-0001
  • Trade Registry No: 354071
cultureSettings.RegionId: 0 cultureSettings.LanguageCode: EN