PRIVACY AND SECURITY POLICY
All services provided in our store and the address İvedik Osb. 1470 Sk. No. 26, Yenimahalle / ANKARA are owned and operated by our company, Mono Kristal Arge Dan.Bil.San.Tic.Ltd. Şti.
Our company may collect personal data for various purposes. Below, it is explained how and in what manner this personal data is collected and how it is protected.
By filling out membership forms and various questionnaires on our store, members provide certain personal information (such as name-surname, company information, phone number, address, or email addresses), which is collected by our store as required by the nature of the business.
Our company may occasionally send campaign information, information about new products, and promotional offers to its customers and members. Members can make their choices about receiving such information during registration and can later change these preferences in the account information section or via the link in the notification email.
Personal information transmitted electronically to our store by our members during the approval process via the store or email will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have made with our members.
To identify system-related issues and quickly resolve any problems or disputes related to the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general manner and gather comprehensive demographic information.
Our company may use the requested information for direct marketing purposes by itself or the parties it collaborates with, outside the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact the user when necessary. The information requested by our company or provided by the user or transaction-related information through our store can be used by our company and its collaborators for various statistical evaluations, database creation, and market research without disclosing the identity of our members.
Our company undertakes to keep confidential information strictly private and confidential, to consider it a secrecy obligation, and to take all necessary measures and exercise due diligence to prevent the entry of confidential information, in whole or in part, into the public domain or unauthorized use or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our shopping sites. Your credit card information is not stored in our system in any way.
There are two things to pay attention to when you are in the process of entering your transaction to understand that you are on a secure site. One is a key or lock icon at the bottom of your browser. This indicates that you are on a secure internet page, and all your information is encrypted and protected. This information is only used in line with the sales transaction process and your instructions. Information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank independently of our shopping sites. If the card's availability is approved, shopping continues. Since we cannot see or record your card information in any way, it is impossible for third parties to obtain this information under any circumstances.
The reliability of payment/billing/delivery address information of orders placed online with a credit card is checked by our company against Credit Card Fraud. Therefore, first-time orders from our shopping sites must first undergo financial and address/telephone verification before the supply and delivery process can begin. If necessary, the credit card holder customer or the relevant bank is contacted for verification.
Only you can access and change all the information you provide while becoming a member. If you keep your member login information secure, it is impossible for others to access or change your information. For this purpose, during membership transactions, you act within the 128-bit SSL security area. This is an unbreakable international encryption standard.
Internet shopping sites with a help desk or customer service and where open address and telephone information are provided are preferred more today. In this way, you can get detailed information about all the questions on your mind and obtain more reliable information about the reliability of the company providing online shopping services.
Note: We recommend paying attention to whether the company's open address and telephone number are included on internet shopping sites. If you are going to shop, note all the phone/address information of the store where you purchased the product before shopping. If you do not trust, confirm by calling before shopping. All our online shopping sites contain all our company information and company location.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information you send to us via the mail-order method will be stored by our company in accordance with the principle of confidentiality. This information is kept for 60 days against possible objections to withdrawals from the credit card and then destroyed. In case any amount other than the amount of the products you ordered is withdrawn from your card with the mail-order form approved by you, you can naturally object to the bank and prevent the payment of this amount, so there is no risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other websites within its website. Our company is not responsible for the privacy practices and contents of these sites accessed through such links. The advertisements published on our company's site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only related to the use of our store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the following limited cases, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These cases are limited to: